A-1 CHARTER

Our Mission:

Our mission to continue to provide the very best in transportation service beginning with the first contact by the customer, communicate leading up to the event, providing the actual service and all the way through the final payment.

Quality:

Quality components of our organization include:

Unmatched service
Professionally trained employees
State-of-the-art reservation technology
Rigorous vehicle inspection and maintenance program
In-house ground reservation agent

A-1 Differences:

This list shows some of the things that sets A-1 Charter apart from other operators in the Shreveport/Bossier City area. You decide what is important to you:

Full time operator. Ground Transportation Service is all we do. In business since 1989.

Office staff, normal hours 8am-4pm weekdays.

Can be reached 24/7 by phone 318-621-0700

A-1 has a toll-free number. It is 866-406-0700

Use Ground transportation industry software, since October 2004.

Has Full time “make ready” and maintenance crew.

We attend bus shows, meeting and building relationships with other operators nationwide, attending seminars, seeing the very latest thing in the ground transportation industry.

Has a Drug and alcohol policy for drivers and employees with random screenings.

Provide formal Employee training classes.

Memberships and Awards:

Greater Shreveport Chamber of Commerce, Bossier Chamber of Commerce, Shreveport/Bossier Hotel & Lodging Association, Rotary Club, Independence Bowl Foundation, Shreveport/Bossier Attractions Association.

Recipient of Greater Shreveport of Commerce Top Ten Business of the year 1999 and 2007.

Recipient of Bossier Chamber of Commerce Small Business of the year Award in 2000 and 2002.

A-1 Vehicles:

Have two different types of vehicles, serving one to 25 passengers.

Has Louisiana state required “For Hire” license plates. This legally allows open container in ALL of our vehicles. (http://www.legis.state.la.us/lss/lss.asp?doc=410591) When a vehicle is stopped by police and does not have “For Hire” plates the passengers could receive a citation for open container.

Insurance:

Carry five million liability insurance coverage for “For Hire” vehicles.

Member of the elite captive insurance group “Destination”. Membership dependent on outstanding insurance loss runs, available on request, and strong financials.

Policies/Forms (Requires Adobe Acrobat Reader) :

Minor Policy

Parental Consent Form

Refund Policy